1. Welcome to Khusi

Welcome to Khusi ("we," "our," or "us"). Khusi is a sanctuary designed for spiritual guidance, mental well-being, and community support. By accessing or using our mobile application or web portal, you agree to be bound by these Terms of Service.

2. Eligibility

You must be at least 13 years old to use Khusi. If you are under 18, you must have permission from a parent or legal guardian to access premium features.

3. Nature of AI Companions

Khusi provides AI-driven spiritual companions (e.g., Krishna, Arjun, Radha). Please Note: These AI companions are designed for emotional support, philosophical guidance, and spiritual comfort. They are NOT a replacement for licensed medical, psychological, or psychiatric professionals. If you are experiencing a mental health crisis, please contact your local emergency services immediately.

4. User Conduct

To maintain the sanctuary of Khusi, you agree NOT to:

Any violation will result in immediate termination of your account and revocation of all Karma Points and active subscriptions.

1. The Sacred Badges

At Khusi, we believe that deep, daily reflection builds a more peaceful world. As you consistently complete your Daily Journeys, you are awarded the following Spiritual Badges to mark your growth:

2. Complimentary Premium Plans

We reward our most dedicated users by granting free access to Khusi's premium subscriptions. Once you earn an eligible top-tier badge, you can claim your reward instantly from the Spirit Aura tab in your Profile:

3. Claiming & Stacking

Rewards are not applied automatically. You must manually claim them. If you already have an active subscription, claiming a reward will safely stack the additional voice minutes and text limits on top of your existing balance without interrupting your current billing cycle.

1. Introduction to Karma Points

Karma Points are the digital trust currency of the Khusi platform. They are earned through positive community engagement and can be redeemed for in-app perks.

2. Earning Karma

Users earn Karma by:

Khusi reserves the right to withhold or revoke Karma if bot farming or spam is suspected.

3. Redeeming Karma

Karma Points hold absolutely no real-world fiat monetary value. They cannot be withdrawn, sold, or transferred as cash. Karma can only be exchanged in the "Karma Store" for free Voice Minutes, Text Chats, or Community Licenses.

4. Revocation & Negative Balances

If a user violates our Community Guidelines, Administrators reserve the right to deduct Karma Points. If a balance drops below zero, the user's account may be restricted until they earn positive trust back.

1. Subscription Cancellations

You may cancel your monthly subscription (e.g., Khusi Pack, Sakha Pack) at any time. Cancellation will stop future billing, but you will retain access to your premium features until the end of your current billing cycle.

2. Refund Eligibility

Due to the digital nature of our services (Voice Minutes and AI Computations), all purchases and top-ups are generally non-refundable once the minutes have been utilized.

3. Accidental Purchases

If a transaction was made accidentally or fraudulently, you must contact our Support Desk within 48 hours. If no Voice Minutes or Text Chats from that specific top-up have been used, we will issue a full refund to the original payment method.

1. Data Collection

We collect minimal necessary information to provide you with a personalized spiritual experience, including your phone number (for authentication), emotional state logs, and chat history with AI companions.

2. AI Processing & Confidentiality

Khusi’s proprietary spiritual engine is powered by certified enterprise cloud infrastructure and third-party AI integrations. To generate real-time responses with zero latency, your voice audio and text messages are securely transmitted to these processing partners strictly for real-time computation. We ensure limited use and strict confidentiality. We do not sell your personal chat logs to data brokers, and your private conversations are never used by our partners to train their public models.

3. Crisis Monitoring

For your safety, our systems employ automated "Crisis HQ" monitoring. If our AI detects severe self-harm or suicidal intent in your messages, the system flags the interaction strictly for internal moderation to ensure user safety.

1. The Sanctuary Rule

Khusi is a place of peace. When participating in Khusi Communities, you must treat all fellow users with respect, empathy, and kindness.

2. Zero Tolerance for Bullying

We have a zero-tolerance policy for targeted bullying, doxxing, or hate speech based on caste, religion, gender, or nationality.

3. Moderation & Reporting

Every user has the power to report toxic behavior. If a user or community receives excessive verified reports, they will be automatically Quarantined and subject to Administrator review. Admins hold the final say in all moderation disputes.